COVID-19 Updates

Starting Monday 03/23, we will be offering deliveries & curbside pickups. Please place your orders online or by phone, and if you need a nutrition consult please call us to schedule a time. On Mondays & Thursdays from 9 - 11am we welcome seniors to shop in the store. For more info please check out our store updates here: https://www.thebigbadwoof.com/services/covid19

(202) 747-3434Woof Delivers

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COVID-19 Update

Fellow Pet Parents & Community Members,

We are offering curbside pickup from 11 - 4pm daily, and local delivery only at this time. The only exceptions are from 8 - 11am on Mondays and Thursday we will allow seniors in to shop.

Please allow time for us to process your order as we are operating short-staffedd while trying to maintain a high level of services to our community.

As this situation continues to unfold, you can visit our Facebook for any relevant information.

As the concerns regarding Coronavirus (COVID-19) continue to grow, The Big Bad Woof has been carefully monitoring the information being shared by the Centers for Disease Control (CDC) & World Health Organization (WHO). The health and wellness of our staff and our customers is the utmost importance to us. We have been taking extra precautions to help reduce the spread of any illness. 

Thus far, The Big Bad Woof has implemented hourly cleaning procedures around our store to help combat the possible spread of COVID-19 which include: sanitizing door handles, shopping carts, countertop surfaces, credit card processing machines and any commonly used items. We have implemented these additional cleaning measures in our office & distribution/shipping center as well.

We are giving our team members facts about COVID-19 and reminding them to follow simple, but effective steps to keep them safe such as frequent handwashing. We are disinfecting our facilities and equipment as appropriate. And as always, we are encouraging our team members to take any signs of illness seriously and seek medical attention as needed.

 

For those in self-quarantine and needing supplies for their animals, we are offering free delivery to our local patrons for a limited time only, please use promo code: COVID19 at checkout. 

In light of the COVID-19 outbreak, you may have wondered, “Is that package safe to touch?” The WHO has answered that question for us. They’ve made it clear that it is safe to handle a package, even if it comes from a place where the virus has been reported.
 
We intend to have our doors opened at this time, but we will be monitoring the situation closely.  

   Please be patient with us, as we might need to make changes due to circumstances beyond our control.