COVID-19 Updates

We are happy to announce NEW Phase 2 hours when we will welcome our customers back into the store. Please note the following schedule if you want to shop in-store: Sunday 12 - 6pm;  Monday - Saturday 9am - 7pm. We understand many of you may not be ready to come in and we will continue to offer  curbside pickup and local delivery 7 days a week.  We are adhering to the DC Government and CDC guidelines for all customers and staff.

We also have many of the items in stock or available within a few days that you may be ordering via auto-ship from the on-line retailers and would be happy to have you support a small, indie business. 

(202) 747-3434Woof Delivers


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The Woof Club

The Big Bad Woof is pleased to offer a number of Frequent Buyer and Loyalty Programs both in-store and on-line. We are expanding these programs on a regular basis so please check in and ask about them. We  also keep track of your frequent buyer purchases in-house through our Point-of-Sale system, so you don’t have to worry about tracking your purchases!Pennye & Atticus

For delivery customers – we will track your loyalty programs just as if you came into the store, and you are automatically signed up to the Woof Club with your first delivery! That is something the on-line retailers can’t offer, on top of great Customer Service!

You can now redeem your loyalty points online by checking the GIFT CARD option when you are viewing your shopping cart!

The Woof Club:

Our in-store Loyalty Program affectionately known as the “Woof Club” by regulars. First off, there’s no physical card — simply enroll using your phone number and email address. What do you get for enrolling?

  • Four hundred (400) points earns a $5.00 Woof Reward Gift Card you can use on your next visit on-line or in-store.
  • Sign up to (4) pets with their birthday info and they will receive a Woofday Coupon for 10% off of their purchases on your next trip to the store.
  • Wednesdays are always Double Points days, so for each dollar you spend you get 2 points instead of 1!
  • Our monthly newsletter with tips on being green, healthy living, special promotions, upcoming events and new products.

You’ll also get all kinds of special offers on a regular basis!

The Woof's Frequent Buyer Offerings

We participate in a number of frequent buyer programs offered through the manufacturers which translates into rewards for you and your family!

No keeping your receipts, keeping track of loyalty cards, of cutting out UPC codes. All we need is your information in our system, and we take care of the rest! Want to know what your special brand offers? Just click on their name below......